{"id":447,"date":"2024-11-29T14:22:13","date_gmt":"2024-11-29T14:22:13","guid":{"rendered":"https:\/\/docs.olery.com\/?post_type=docs&p=447"},"modified":"2025-05-08T10:15:36","modified_gmt":"2025-05-08T10:15:36","password":"","slug":"reputation_property_watchlist","status":"publish","type":"docs","link":"https:\/\/docs.olery.com\/?docs=reputation_property_watchlist","title":{"rendered":"Property Watchlist"},"content":{"rendered":"\n

The Property Watchlist<\/strong> page is built for users managing multiple properties<\/strong> or groups of properties<\/strong>. It offers a comparative overview<\/strong> of performance metrics across properties in one consolidated view, enabling you to benchmark your own properties against each other or against selected competitors. This page is especially valuable for corporate, regional, or portfolio-level reputation management.<\/p>\n\n\n\n

\n\n\n\n

Key Features<\/strong><\/h4>\n\n\n\n
Multi-Property Overview<\/strong><\/h5>\n\n\n\n
    \n
  • View all your properties<\/strong> in one table, with performance indicators shown per property<\/strong>.
    <\/li>\n\n\n\n
  • Supports selected timeframes<\/strong>: Daily, Weekly, Monthly, Quarterly, or Yearly.
    <\/li>\n\n\n\n
  • Ideal for group-level performance tracking<\/strong> and identifying trends across the portfolio.
    <\/li>\n<\/ul>\n\n\n\n
    Customizable Filters<\/strong><\/h5>\n\n\n\n

    Narrow your view to focus on specific market segments:<\/p>\n\n\n\n

      \n
    • Nationality<\/strong> \u2013 e.g., German guests
      <\/li>\n\n\n\n
    • Language<\/strong> \u2013 e.g., French-language reviews
      <\/li>\n\n\n\n
    • Review Source<\/strong> \u2013 e.g., Booking.com, Google
      <\/li>\n\n\n\n
    • Travel Composition<\/strong> \u2013 e.g., couples, families
      <\/li>\n<\/ul>\n\n\n\n

      Example:<\/em> Compare how families from France rated all your properties on TripAdvisor.<\/p>\n\n\n\n

      \n\n\n\n

      Available Metrics (Per Property)<\/strong><\/h4>\n\n\n\n

      Each row represents a property and displays the following (depending on settings and available data):<\/p>\n\n\n\n

        \n
      • Total Number of Reviews<\/strong>
        <\/strong><\/li>\n\n\n\n
      • Number of Sentiment Mentions<\/strong>
        <\/strong><\/li>\n\n\n\n
      • Numerical Rating<\/strong> (Overall and Sub-Ratings)
        <\/li>\n\n\n\n
      • Sentiment Rating<\/strong>
        <\/strong><\/li>\n\n\n\n
      • TES (Traveler Experience Score)<\/strong>
        <\/strong><\/li>\n\n\n\n
      • Sustainable Travel Score<\/strong>
        <\/strong><\/li>\n\n\n\n
      • Sanitary Safety Score<\/strong>
        <\/strong><\/li>\n\n\n\n
      • COVID-19 Mentions<\/strong> (when applicable)
        <\/li>\n<\/ul>\n\n\n\n

        \ud83d\udccc Note: The set of displayed metrics may evolve over time as new data points are added or adjusted.<\/em><\/p>\n\n\n\n

        Sub-Ratings (Selectable)<\/strong><\/h5>\n\n\n\n

        You can choose which sub-ratings to display, including:<\/p>\n\n\n\n

          \n
        • Cleanliness<\/strong>
          <\/strong><\/li>\n\n\n\n
        • Room<\/strong>
          <\/strong><\/li>\n\n\n\n
        • Location<\/strong>
          <\/strong><\/li>\n\n\n\n
        • Value<\/strong>
          <\/strong><\/li>\n\n\n\n
        • Service\/Staff<\/strong>
          <\/strong><\/li>\n\n\n\n
        • Food & Beverages<\/strong>
          <\/strong><\/li>\n\n\n\n
        • Facilities<\/strong>
          <\/strong><\/li>\n<\/ul>\n\n\n\n
          \n\n\n\n

          Competitor Benchmarking<\/strong><\/h4>\n\n\n\n
            \n
          • Benchmark your properties against selected competitors<\/strong>.
            <\/li>\n\n\n\n
          • Competitors can be selected at the property or group level<\/strong>.
            <\/li>\n\n\n\n
          • Allows for side-by-side comparisons<\/strong> using the same data points for clear performance evaluation.
            <\/li>\n<\/ul>\n\n\n\n
            \n\n\n\n

            Data Export<\/strong><\/h4>\n\n\n\n
              \n
            • All data in the Watchlist can be exported to Excel<\/strong> for offline analysis, sharing, or reporting.
              <\/li>\n<\/ul>\n\n\n\n
              \n\n\n\n

              Use Cases<\/strong><\/h4>\n\n\n\n

              The Property Watchlist helps you:<\/p>\n\n\n\n

                \n
              • Identify underperforming properties<\/strong> at a glance.
                <\/li>\n\n\n\n
              • Compare performance across time periods or guest segments<\/strong>.
                <\/li>\n\n\n\n
              • Spot which markets or platforms<\/strong> are working best.
                <\/li>\n\n\n\n
              • Decide where to focus your review response efforts<\/strong> or launch improvement campaigns<\/strong>.
                <\/li>\n\n\n\n
              • Encourage more reviews or responses on lower-rated platforms<\/strong>.
                <\/li>\n<\/ul>\n\n\n\n
                \n\n\n\n

                Conclusion<\/strong><\/h3>\n\n\n\n

                The Property Watchlist<\/strong> is an essential tool for anyone managing a portfolio of properties. With customizable filters, benchmark options, and flexible metrics, it helps you:<\/p>\n\n\n\n

                  \n
                • Monitor performance efficiently
                  <\/li>\n\n\n\n
                • Make informed strategic decisions
                  <\/li>\n\n\n\n
                • Focus on high-impact improvements
                  <\/li>\n\n\n\n
                • Stay ahead of competitors at both the group and property level<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                  The Property Watchlist page is built for users managing multiple properties or groups of properties. It offers a comparative overview of performance metrics across properties in one consolidated view, enabling you to benchmark your own properties against each other or against selected competitors. This page is especially valuable for corporate, regional, or portfolio-level reputation management. […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[10],"doc_tag":[],"class_list":["post-447","docs","type-docs","status-publish","hentry","doc_category-reputation-dashboard"],"year_month":"2026-05","word_count":370,"total_views":"539","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Henna","author_nicename":"henna","author_url":"https:\/\/docs.olery.com\/?author=3"},"doc_category_info":[{"term_name":"Reputation Dashboard","term_url":"https:\/\/docs.olery.com\/?doc_category=reputation-dashboard"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/docs.olery.com\/index.php?rest_route=\/wp\/v2\/docs\/447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.olery.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.olery.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.olery.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.olery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=447"}],"version-history":[{"count":2,"href":"https:\/\/docs.olery.com\/index.php?rest_route=\/wp\/v2\/docs\/447\/revisions"}],"predecessor-version":[{"id":479,"href":"https:\/\/docs.olery.com\/index.php?rest_route=\/wp\/v2\/docs\/447\/revisions\/479"}],"wp:attachment":[{"href":"https:\/\/docs.olery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=447"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/docs.olery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=447"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.olery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}